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.7);font-size:.9rem}.chat-msg--bot{background:#f1f5f9;color:var(--color-text);align-self:flex-start}.chat-msg--user{background:var(--primary);color:#fff;align-self:flex-end}.chat-panel__input{display:flex;gap:.5rem;padding:var(--space-2);border-top:1px solid var(--color-border)}.chat-panel__input input{flex:1;padding:.55rem .7rem;border:1px solid var(--color-border);border-radius:calc(var(--radius) * .6);font-family:var(--font-body)}.chat-panel__input button{border:none;background:var(--primary);color:#fff;border-radius:calc(var(--radius) * .6);padding:.55rem 1rem;cursor:pointer;font-weight:600}.crm-shell{max-width:1200px;margin:0 auto;padding:var(--space-3)}.crm-header{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-3)}.crm-title{display:flex;align-items:center;gap:.5rem;font-size:1.5rem}.crm-toolbar{display:grid;grid-template-columns:2fr 1fr auto 1fr;gap:var(--space-2);align-items:center;margin-bottom:var(--space-2)}.crm-table-wrap{overflow-x:auto;border:1px solid var(--color-border);border-radius:var(--radius)}.crm-table{width:100%;border-collapse:collapse;font-size:.9rem}.crm-table th,.crm-table td{padding:.65rem .85rem;text-align:left;border-bottom:1px solid var(--color-border);white-space:nowrap}.crm-table thead th{background:#f8fafc;font-size:.8rem;text-transform:uppercase;color:var(--color-muted)}.crm-table tbody tr{cursor:pointer}.crm-table tbody tr:hover{background:#f8fafc}.crm-empty{padding:var(--space-3);text-align:center;color:var(--color-muted);white-space:normal}.crm-actions{display:flex;justify-content:center;margin-top:var(--space-2)}.status-pill{display:inline-block;padding:.2rem .6rem;border-radius:999px;font-size:.75rem;font-weight:600;background:#e2e8f0;color:#334155}.status-pill--novo{background:#dbeafe;color:#1e40af}.status-pill--em_conversa{background:#fef3c7;color:#92400e}.status-pill--qualificado{background:#ede9fe;color:#5b21b6}.status-pill--encaminhado_humano{background:#fce7f3;color:#9d174d}.status-pill--converteu{background:#dcfce7;color:#166534}.status-pill--abandonou{background:#fee2e2;color:#991b1b}@media (max-width: 640px){.crm-toolbar{grid-template-columns:1fr}.chat-panel{right:.5rem;left:.5rem;width:auto;bottom:5.5rem}.chat-fab{width:3.75rem;height:3.75rem;right:1rem;bottom:1.25rem}.chat-fab__logo{width:46px;height:46px}}